Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information (email, password)
• Profile details (name)
• Topics, documentation URLs, and code repositories uploaded for conversion
• Converted PDFs and associated metadata
• Payment information
• Usage data and analytics

2. How We Use Your Information

Your information is used to:

• Convert technical documentation to PDF format
• Store and manage your converted documents
• Process payments and manage credits
• Improve our services
• Communicate with you about your account
• Ensure compliance with our terms

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Secure storage of documents and converted PDFs
• Regular security audits and updates
• Limited employee access to personal data

4. Your Rights

You have the right to:

• Access your personal data
• Request data correction or deletion
• Export your data
• Withdraw consent for data processing
• Delete your account and associated data

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we will:

• Delete your personal information
• Remove your converted documents
• Delete uploaded technical documentation
• Archive converted PDFs for 30 days

6. Third-Party Services

We use third-party services for:

• Payment processing
• Cloud storage
• Analytics
• Customer support

These services have their own privacy policies and data handling practices.

7. Updates to Privacy Policy

We may update this policy periodically. We will notify you of significant changes via email or through the Service.

8. Contact Us

For privacy-related questions or concerns, please contact us athello@offlinedocs.ai